Opportunity Description
Lead L&OD Specialist supports the Learning Center of Excellence (LCoE) in Cebu by serving as the primary SAP SuccessFactors LMS functional administrator while also developing digital learning assets, AI‑assisted e‑learning, and technical training materials. This role ensures high‑quality learning operations, accurate data, learner support, and the creation of modern, engaging e‑learning experiences.
Key Responsibilities
- Serve as primary LMS functional administrator and subject matter expert for SAP SuccessFactors LMS and Skillsoft Percipio.
- Provide Tier 1–2 learner support via email, chat, and ticketing systems.
- Create, maintain, and troubleshoot LMS items, curricula, classes, user records, assignments, and learning histories.
- Ensure learning object functionality through SCORM/xAPI testing, version control, and publishing.
- Generate scheduled, ad hoc, and audit‑ready reports; ensure accuracy of training data.
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