Opportunity Description
Duties:
Overall oversee daily operations of the lodge/ villa, including accommodations, food & beverage, dining, recreational activities, and guest services.
Supervise lodge staff, including training, scheduling, and performance management.
Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns.
Enforce health and safety standards and procedures.
Stay updated on industry trends, regulations, and best practices.
Ensure positive guest experience and great attention to detail throughout the guests' stay.
Requirements:
Grade 12
A formal hospitality qualification
At least 5 years experience at a similar Safari Lodge Operation position will be highly advantageous, and a proven track record in leadership roles.
Valid Driver's License
A positive, energetic, and caring attitude.
Willingness to assist ...
Overall oversee daily operations of the lodge/ villa, including accommodations, food & beverage, dining, recreational activities, and guest services.
Supervise lodge staff, including training, scheduling, and performance management.
Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns.
Enforce health and safety standards and procedures.
Stay updated on industry trends, regulations, and best practices.
Ensure positive guest experience and great attention to detail throughout the guests' stay.
Requirements:
Grade 12
A formal hospitality qualification
At least 5 years experience at a similar Safari Lodge Operation position will be highly advantageous, and a proven track record in leadership roles.
Valid Driver's License
A positive, energetic, and caring attitude.
Willingness to assist ...
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