Opportunity Description
Logistic Associate - Arbitration (Call Center)
PH Global Jet Express Inc.
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Job Description
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
Insurance Health & Wellness
HMO
Professional Development
Professional Development
Work-Life Balance
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- Responsible for handling claims arising from courier services, including but not limited to goods loss, delays, and damages.
- Review claim documents and evidence provided by customers or platform, ensuring the completeness and accuracy.
- Maintain and manage claims files, ensuring they are achieved and stored according to company standards.
- Track and follow-up the progress of claims processing to the regional claims.
- Compute the delays using the platform the SLA.
- Make fair, reasonable, and enforceable arbitration decision in accord...
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