[LTA-FIN] DEPUTY/ASSISTANT MANAGER, COLLECTIONS, RECEIVABLES & REFUNDS

[What the role is]

[What you will be working on]

You will be responsible for the end-to-end management of fees setting and review, serving as the primary liaison with user groups to ensure fees are set optimally and reflect actual operational costs. You will also drive digitalisation efforts within the fees function, identifying and implementing technology solutions, including artificial intelligence tools to improve efficiency, accuracy, and decision-making.

Key Responsibilities

Fees Management & Advisory

• You will lead the fees-setting process by working closely with user groups to review their operational costs, ensuring fees are calibrated to recover costs appropriately. This includes providing business advisory on fees-related matters, interpreting compliance requirements, and advising stakeholders on the implications of fe...