Madrid Claims Delivery & Ops Lead (AI & Automation)

A leading insurance company in Madrid is seeking a Delivery & Operations Manager to oversee daily operations at the Madrid Claims Centre. The role requires driving strategic planning, ensuring performance metrics are met, and leading a dynamic team. Candidates should have a strong background in operations, demonstrated leadership, and an ability to influence stakeholders. The position includes overseeing the implementation of digital tools and automation to enhance operational efficiency.
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