Opportunity Description
Major Incident Management Support - Hybrid Ortigas - (Sr Analyst to Manager )
Job Openings Major Incident Management Support - Hybrid Ortigas - (Sr Analyst to Manager )
About the job Major Incident Management Support - Hybrid Ortigas - (Sr Analyst to Manager )
Collaborate and work in partnership with Development and QA Teams for Production Enhancements(LBC), New Implementations, New Integrations and/or Bug fixes
- Interact with Business Leaders, Product Owners and Scrum Leaders to help manage Development
- Teams backlog by helping to prioritize outstanding issues
- Interface and collaborate with support teams and users globally to resolve complex Data Platform issues.
- Perform detailed investigations into root cause using logs, user feedback and any other available means
- Recognize, escalate and suggest solutions for systemic and procedural gaps in support structures
- Develop and use metrics to pro...
Ready to Apply?
Submit your application for Major Incident Management Support - Hybrid Ortigas - (Sr Analyst to Manager ) at weSource Management Consultancy Firm
Apply for this Position