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Manager

EXL

Bengaluru, Karnataka, India Full-time May 27, 2026
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Opportunity Description

Job Title: Manager – AR Billing (Order to Cash) Location: Bangalore Shift: US Shift Function: Finance & Accounting – O2C About the Role We are looking for an experienced AR Billing Manager with strong Order-to-Cash (O2C) expertise to lead billing operations, drive process excellence, and manage client and stakeholder relationships. This role requires a hands‑on leader who can manage large teams, ensure SLA adherence, and continuously improve billing and O2C outcomes. Key Responsibilities Lead end‑to‑end Order to Cash (O2C) billing operations, ensuring accuracy, timeliness, and compliance. Drive SLA/KPI performance , ensuring targets are met or exceeded consistently. Develop and execute action plans to improve operational efficiency and service delivery. Identify and champion process improvements and transformation initiatives . Analyze operational data and generate MIS, dashboards, and actionable insights for leadership and clients. Manage day‑to‑day operations, including governance...
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