Manager, CRM Analytics

Overview

Wärtsilä is an innovative technology company dedicated to sustainability in the marine and energy sectors. We strive to turn our purpose of enabling sustainable societies into reality through technology and services.

Role

Manager, CRM Analytics – responsible for ensuring the Marine Sales Community has access to reliable, actionable insights within Salesforce CRM. The role focuses on providing clear, in‑tool recommendations that enable data‑driven decision‑making and sales growth.

Responsibilities

• Plan and deliver roadmap actions for CRM Analytics and support the Sales Enablement and Excellence team.
• Perform hands‑on development using CRM Analytics software and Salesforce reporting tools to deliver insights for 500+ users.
• Partner with stakeholders to clarify business problems, define success metrics, and translate user needs into functional technical solutions.
• Manage the Jira backlog for CRM Analyt...