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Manager, Customer Relations

Tech Army

Tallahassee, Florida, United States Full-time May 10, 2026
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Opportunity Description

INTERVIEW= Onsite / Virtual

JOB TYPE= Onsite



Scope of Work/Job Characteristics


The Lead Business Process Consultant for the Offender-Based Information System (OBIS) Modernization Program within the Business, Change, and Training workstream is responsible for establishing and maintaining productive relationships among the Department, external customers, vendors, internal IT, and various business units. In this capacity, the role provides strategic oversight for process improvement initiatives while offering mentorship and quality assurance for the Business Process Consultant team.

Strategic Relationship and Stakeholder Management

" Establish, manage, and maintain strategic relationships with external customers across one (1) or more business segments, ensuring a clear understanding of needs, expectations, and service requirements;

" Act as the primary liaison between the enterprise, function...
Full-time management

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