Manager, Franchise Operations

Purpose/ Mission:

Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations. Direct

operations of Retail business activities to ensure current and future plans of the organization are met. Oversee and direct activities of Retail and store

managers in the achievement of business objectives

Accountabilities:

Functional:

Operation:

• Implement Retail operating procedures, policies and controls. Ensure Retail Operation Excellence.
• Ensure compliance with all statutory and corporate affairs requirements on a timely basis as appropriate.
• Develop and review marketing plans and opportunities to deliver sales and profitability target.
• Ensure delivery of 100% Customer Satisfaction & MSP results

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