Manager I, Productivity and Capability Development

Sun Life

Hong Kong, Kowloon, Hong Kong Full-time June 16, 2026

Opportunity Description

Job Description

Support the Team Head in shaping Broker and Agency onboarding, training, and development strategies aligned with company direction.

Design and deliver training programs to strengthen product knowledge, professionalism, and production capability across channels.

Conduct training needs analysis and translate insights into targeted capability‑building initiatives.

Implement and manage programs such as class‑in‑charge, theme‑based training clinics, and lead management initiatives.

Support monitoring of channel performance against production and activity requirements.

Evaluate training effectiveness using feedback, performance tracking, and stakeholder input, and recommend improvements.

Develop and maintain training materials, policies, and procedures to ensure consistent, high‑quality delivery.

Drive communication and engagement initiatives to activate and empower channels to become top‑tier advisors.

Full-time Operations Specialties Managers

Submit your application for Manager I, Productivity and Capability Development at Sun Life

Location Hong Kong, Kowloon

Country Hong Kong

Type Full-time

Category Operations Specialties Managers

Posted June 16, 2026

Deadline July 26, 2026