Manager, Language Access Services

**Description**

TheSystemManager,LanguageAccessServicesisresponsiblefortheday-to-daymanagement,coordination,andqualityassuranceofinterpretationandtranslationservicesacrossEmoryHealthcare.Thisroleoverseesfrontlinestaffandoperationalworkflowstoensure24/7languageaccesscompliance,servicedeliveryexcellence,andsupportforpatientswithLimitedEnglishProficiency (LEP)orothercommunicationbarriers.

TheManagerplaysacriticalleadershiproleininterpretertraining,workflowoptimization,regulatorycompliance,andpartnershipwithclinicalandnon-clinicalteamsacrossthehealthcaresystem.ThispositionreportstotheSystemDirector,LanguageAccessServicesandensuresthatalllanguageservicesalignwithorganizationalstandards,federalregulations,andpatientexperiencepriorities.

**RESPONSIBILITIES**

**Compliance** **and** **Quality** **Assurance**

+ DevelopsandenforcespoliciestoensurecompliancewithCLASStandards,JointCommissionrequirements,CMSregulations,andSection1557.
+ Monitorsoper...