Manager, Outsourcing Contracts

General Characteristics Responsible for all activities relating to the outsourcing contract management function.

Leads contract efforts from contract signing, through vendor transition and current operational state.

Establishes metrics, process and procedures and oversight management model required to ensure optimum vendor delivery, service, quality and pricing.

Monitors vendor contracts to ensure terms and conditions are met; defines and manages vendor penalties/incentives if performance does not meet established criteria/exceeds established criteria.

Interprets the contract for the enterprise.

Sets vendor directions and priorities.

Creates, negotiates and incorporates contract amendments.

Renegotiates contract, if required, to accommodate scope changes or changes in business requirements.

Reviews vendor proposals and negotiates pricing/terms.

Reviews vendor invoices for accuracy, and owns ent...