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Manager, QA & Technical Claims

Milliken & Company

Shanghai, Shanghai, China Full-time June 02, 2026
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Opportunity Description

Description

: Quality and Technical Claim Manager, Asia, Apparel

Reporting To: Joerg Kairies (Quality Support Manager)


Base: Shanghai, China

Strategic Purpose: To act as the Technical Liaison between Asia Brand customers (and their cutters) and the Global QA team. This role ensures all local quality issues, physical samples, and technical data are standardized for global review and transitioning to local decision-making authority.


I. Core Responsibilities


Standardization & Liaison

  • Technical Gatekeeping: Perform initial technical filtering of claims to ensure only Verified Claims with complete technical documentation are escalated, reducing global administrative noise.

  • Expectation Management: Apply deep product knowledge to manage customer expectations regarding technical restrictions, specifically understanding that fleece defects and characteris...
    • Full-time Operations Specialties Managers

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    Opportunity Details

    Location Shanghai, Shanghai
    Country China
    Type Full-time
    Category Operations Specialties Managers
    Posted June 02, 2026
    Deadline July 12, 2026

    About Milliken & Company

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    Milliken & Company

    Shanghai, China

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