Manager Research Operations - PH

About IDR

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost‑effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.

The Role

In this role, you will be the key liaison between IDR and its clients, ensuring a seamless project experience, high client satisfaction, and long‑term relationship growth. This role offers the opportunity to collaborate across international teams and industries, while playing a central part in the expert engagement process.

Key Responsibilities

• Develop and implement strategies to optimize research workflows, ensuring seamless delivery of expert insights to clients.
• Collaborate with leadership to set objectives and align research operations with the company's goals for growth and client satisfaction.
• Manage processes for identifying, recruiting, and onboarding...