Manager, Sales Development

Job Title: Manager, Sales Development

Location: Mississauga, Canada (Hybrid)

Responsibilities

• Lead and manage multiple Team Leads and their SDR teams across regions, ensuring consistent execution, coaching, and performance standards.
• Own the global SDR pipeline strategy, driving alignment with Sales & Marketing leadership to fuel business growth.
• Provide hands‑on coaching and development for both Team Leads and SDRs: reviewing outreach cadences, joining calls, and modeling best‑in‑class prospecting.
• Conduct regular 1:1s and team meetings focused on skill‑building, pipeline management, and professional development.
• Establish and track clear KPIs and performance metrics; deliver quarterly and annual performance reviews.
• Identify and implement improvements in process, tools, and strategy to increase efficiency, productivity, and conversion.
• Foster a high‑performance, growth‑oriented culture that emphas...