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Manager - Technology Support Services

Wesco

Bracknell, England, United Kingdom Full time May 30, 2026
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Opportunity Description

As the Manager-Technology Support Services, you will manage a team of experienced technical professional employees who are providing technical expertise to internal and external customers. You will be responsible for implementing measurable annual performance objectives for your team as agreed with Director and Senior Director.

Responsibilities:

  • Provide technical support to external and internal customers as needed in their field of expertise, while managing a team of subject matter expert.
  • Coordinate vendor training activities for team and others within the Technology and Support Services (TSS) organization.
  • Strive for continual improvement with team organization, processes and procedures.
  • Maintain reporting of key performance indicators (KPI).
  • Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.
  • Communi...
    • Full time Operations Specialties Managers

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    Opportunity Details

    Location Bracknell, England
    Country United Kingdom
    Type Full time
    Category Operations Specialties Managers
    Posted May 30, 2026
    Deadline July 09, 2026

    About Wesco

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    Wesco

    Bracknell, United Kingdom

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