Manager/Sr Manager Process Improvement

Job Description

Equity Incentive Plan, Performance Bonus, Incentives

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance, Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

The Service Excellence Sr Manager is responsible for leading and executing Six Sigma initiatives by engaging with senior leaders across the enterprise to identify and scope related business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through improvement in cost, customer experience, and demand management. As a Service Excellence Manager, you will innovate process improvement projects to achieve internal and external goals while earning maximum potential revenue and margin.

Responsibilities

• Work collaboratively with the team to achieve optimal results on efficiency metric...