Mandarin QA Analyst – Call Center Excellence

Teleperformance is seeking a Quality Analyst in George Town, Malaysia. The successful candidate will support our Customer Service team by conducting data analysis and QA evaluations while ensuring performance standards are met. A Bachelor's degree and at least one year of call center QA experience are required. Proficiency in Mandarin and English is essential. Candidates should be flexible to work rotational shifts and ideally, start immediately. Join us to contribute to process improvements and customer satisfaction.
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