Mandarin-Speaking CSR: Elevate Customer Support & Loyalty

Confidential in Johor Bahru, Malaysia is seeking a Customer Service Representative to provide top quality customer service and technical support. This role involves addressing customer concerns, preparing reports, and escalating issues as necessary. Ideal candidates will have a Bachelor’s degree and strong communication skills in English and Mandarin.

The role focuses on creating customer loyalty and team performance. Candidates should be detail-oriented, adaptable, and able to work independently.