Mandarin-Speaking Customer Service Exec | First-Contact

A customer service firm is seeking a Customer Service Executive responsible for managing customer enquiries via email, live chat, and phone. The ideal candidate should have a minimum SPM qualification, communicate effectively in English, and be fluent in Mandarin. This role operates in a dynamic call centre environment. The position offers a base salary with monthly KPI incentives and includes insurance benefits along with opportunities for career progression.
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