Market Retail Leader

Job Summary

As a Market Retail Leader, you will motivate, coach, and support the vision of providing outstanding customer service and performance by leading a team of Personal Bankers and Customer Service Representatives in outlying bank locations. You will be providing and performing the items below as a core part of your daily accountabilities:

Market Retail Leader will coach, train, and develop Personal Bankers and Customer Service Representatives to holistically understand our customer’s financial needs and provide value through relevant delivery channels.

Promote and ensure a positive work environment for employees within the market. Attract, develop, and retain talent.

Maintain excellent customer relations and effectively cross-sell other bank products and services. Also recognize opportunity to refer Insurance and Trust products and services through advisory and needs identification, ensuring positive and profitable relationships ex...