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Medical Care Associate (BPO) | Cebu City

The Hird Corp.

cebu city, central visayas, Philippines Full-time June 20, 2026
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Opportunity Description

As a Medical Care Associate, you'll provide excellent on-site support for our medical account by handling patient and provider inquiries, explaining billing and claims clearly, resolving issues quickly, and documenting interactions accurately while following guidelines.

Key Responsibilities

  • Answer healthcare-related questions with empathy and expertise
  • Assist with billing, claims, and insurance inquiries
  • Resolve concerns efficiently to ensure patient satisfaction
  • Maintain precise records of all interactions

Qualifications

  • Graduate of Medical Allied courses (preferably BSN, Pharmacy, or Physical Therapy) – with or without experience
  • Willing to work on-site in Cebu City
  • Open to shifting/night schedules
  • Fast learner, adaptable, and comfortable in a fast-paced environment
  • Available to start ASAP

What We Offer
Full-time Management & Operations

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