Medical Customer Service Rep

Description We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a Contract position in California. This role is ideal for someone who enjoys helping patients, managing high call volumes, and maintaining accuracy in a fast-paced healthcare environment. The person in this position will serve as a key point of contact for scheduling, general inquiries, and office coordination while delivering attentive service at every interaction.

Responsibilities:
• Respond to incoming patient calls and assist with appointment scheduling, registration updates, and routine service requests.
• Provide courteous support to patients by answering questions related to office processes, billing inquiries, and general healthcare administrative matters.
• Enter and update patient information accurately in electronic practice management and other office systems.
• Coordinate front-end administrative tasks to help maintain efficient daily o...