Opportunity Description
Customer Service Representative (Healthcare Call Center) – Contract-to-HirePosition Overview
We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare support team. In this role, you will handle incoming calls from healthcare providers and members, assisting with questions related to claims, benefits, and eligibility.
This is a high-volume call center environment, ideal for candidates who thrive in fast-paced settings and are passionate about delivering quality service.
Key Responsibilities
+ Handle 50–60 inbound calls daily in a professional and efficient manner
+ Respond to inquiries regarding benefits, claims, and eligibility
+ Provide accurate information and resolve customer concerns
+ Document interactions and updates using internal systems
+ Maintain compliance with company policies and healthcare regulations
Qualifications
+ Previous call center or customer ...
We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare support team. In this role, you will handle incoming calls from healthcare providers and members, assisting with questions related to claims, benefits, and eligibility.
This is a high-volume call center environment, ideal for candidates who thrive in fast-paced settings and are passionate about delivering quality service.
Key Responsibilities
+ Handle 50–60 inbound calls daily in a professional and efficient manner
+ Respond to inquiries regarding benefits, claims, and eligibility
+ Provide accurate information and resolve customer concerns
+ Document interactions and updates using internal systems
+ Maintain compliance with company policies and healthcare regulations
Qualifications
+ Previous call center or customer ...
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