Membership Operation Manager

Senior Membership Operations Expert

We are looking for the Senior Membership Operations Expert, who is responsible for designing and optimizing the membership benefit and tiered growth systems for the SEA market, with a highly logical and data-driven individual who can enhance user engagement and loyalty through innovative playstyles.

Key Responsibilities

• Membership Framework Design: Design and iterate membership tiers, growth value systems, and point incentive mechanisms to ensure a clear and attractive progression path for users.
• Benefit Operations & Playstyles: Plan and implement diversified membership benefit playstyles, enhancing the perceived value of membership through differentiated privileges and campaign packaging.
• User Growth & Lifecycle Management: Apply growth hacking mindsets to develop granular strategies for member acquisition, retention, repurchase, and churn prevention.
• Data-Driven Operations: Establish a ...