MIS Analyst - Power BI & Dashboards for Contact Centers

TP is seeking a knowledgeable MIS Specialist for their Dubai office. The ideal candidate will have a minimum of 2 years of experience in a Contact Center setting, focusing on MIS reporting, data analysis, and the creation of dashboards. Proficiency in Excel and familiarity with Contact Center KPIs are essential. This role involves preparing and maintaining reports, analyzing performance data, and ensuring data accuracy, all while supporting management with performance insights. Join TP to contribute to data-driven operations in a dynamic environment.
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