Opportunity Description
On-site - Quezon City 1-3 Yrs Exp Diploma Full-time
Share
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Read More
Job Summary
The MIS Executive will be responsible for collecting, analyzing, and presenting data related to call center operations. This role supports decision-making through the preparation of daily, weekly, and monthly reports and ensures accurate data management, performance tracking, and process optimization.
Key Responsibilities
- Prepare and maintain daily, weekly, and monthly reports on call center performance metrics (AHT, FCR, SLA, CSAT, etc.)
- Generate real‑time and historical data reports to support operations, quality, and workforce management teams
- Work closely with operations...
Ready to Apply?
Submit your application for MIS Executive – Call Center at Recruitify_HR
Apply for this Position