ML Systems Site Reliability Engineer - Tech Ops & Support Lead

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What

Where

Up to $8500 | Site Reliability Engineer | One year Renewable Contract

Site Reliability Engineer (Machine Learning)

Purpose of Role:

Responsible for MLSys technical operations , acting as a bridge between component products to resolve user issues and collect feedback, and handling technical support for each product.

Taking product technical support as the entry point, assist each product to better optimize and improve user experience through data analysis, process optimization, technical documentation accumulation, etc.,while ensuring customer satisfaction and service SLA.

Responsibilities:

Be responsible forfirst-line technical support of various component products, such as product/query consultation and daily on-call duty, and...