Mobile Service Quality Lead — Elevate Customer Experience

Globe Telecom, Inc. is seeking a Service Quality Manager for Mobile services in Manila. This role involves leading the management of service quality by monitoring network performance and identifying degradation drivers. The ideal candidate will work cross-functionally with Operations, Engineering, and B2B teams to improve customer experience as well as NPS. If you are passionate about making a difference in telecommunications, explore this opportunity with Globe Telecom.
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