Multi-LOB Operations Leader: Drive Productivity & Quality

A leading customer experience management company is seeking an Operations Manager to oversee day-to-day operations in Quezon City. The role involves managing multiple business lines, coaching Team Leaders, and ensuring compliance with service standards. Ideal candidates will have proven experience in operations management, particularly within call centers, and a strong ability to lead teams towards achieving productivity and quality goals. Proficiency in MS Office and call center tools is essential.
#J-18808-Ljbffr