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Nhân viên Điều phối Booking (CSKH) - Tiếng Anh/Nhật/Hàn

Viecoi.vn

Ho Chi Minh City, Hồ Chí Minh, Vietnam Full time June 29, 2026
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Opportunity Description

Mô tả công việc: CHI TIẾT CÔNG VIỆC
  • Troubleshoot booking s issues, resolve problems, and escalate when necessary to maintain workflow.
  • Communicate with internal teams to ensure timely order fulfillment and client satisfaction.
  • Manage outstanding amounts and invoice payments.
  • Making payment request for Vietnam hotel daily.
  • Stop-selling and double check stop-sell.
  • Mapping checking from hotel and supplier.
  • Manage and control DMC bookings.
  • Control manual allotment on partners system.
  • Handle failure bookings with related departments.
  • This position requires shift work, weekends as below:

Working Hours: Rotating 8-hour shifts, with at least 30 minutes of break time per day shift and 45 minutes of break time per night shift.
  • Shift 1: 6:00 AM - 2:30 PM
  • Shift 2: 10:00 AM - 6:30 PM
  • Shift 3: 2:00 PM - 10:30 PM (Work from home)
  • Shift 4: ...
Full time Information and Record Clerks

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