Night Helpline Counsellor Remote

LOCATION: Fully Remote

SALARY: £30,000–£34,000 FTE (£27,000–£30,600 actual for 33.75 hours) + £3,000 overnight bonus

 

About the Role

There is now an opening for an experienced counselling professional to join a growing, service-led organisation providing employee support and occupational health services.

You will provide emotional support via a 24/7 helpline, complete clinical and risk assessments, act as an online CBT mentor, and handle calls, emails, and live chat contacts.

Key Responsibilities

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  Provide high-quality telephone counselling and online CBT support.

  
  
  
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  Assess client needs and direct to appropriate support.

  
  
  
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  Manage distressed clients, safeguarding issues, and risk concer...