Night Insurance Ops Lead - Billing & Policy Servicing

Recruitify_HR is seeking an Operations Supervisor Insurance based in Alabang to manage daily operations of insurance support agents. The role focuses on ensuring timely handling of insurance billing processes and policy servicing while monitoring KPIs and leading a high-performing team. Candidates must have strong analytical and communication skills and at least 12 years of insurance experience, with 2-3 years in a contact center environment. This is an onsite position with a graveyard shift.
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