Night Shift Dispatcher

Northwest Ambulance Dispatchers are responsible for providing the highest level of customer service to hospital and medical facility staff, as well as NWA field crews. Excellent interpersonal communication is paramount in this position.  

What we expect from you as a Northwest Ambulance Dispatcher:

• Assessing caller information and formulating an action plan.


• Scheduling and dispatching medical transports and field crews to appropriate locations.


• Evaluating call information to determine the suitable units and level of care/response.


• Effectively conveying information to field crews in a fast-paced environment.


• Utilizing telephones, TAC radios, computers, pagers, and text messaging to transmit information.


• Communicating with supervisors, field crews, customers, and other dispatchers to address issues, service requests, and payments.


• Receiving and documenting relevant informati...