No experience Chat and email - Back Office - Hotel Booking Agent

Who are we looking for?

We’re in search of experienced Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.



What will you be doing?

• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries

• Providing accurate and timely information about room availability, pricing, and hotel policies

• Ensuring each interaction meets our high customer service standards

• Updating customer records and reservation details in the internal system

• Following internal guidelines to maintain quality and compliance



Do you qualify?

You do if you have:

• Completed High School (K–12 or Old Curriculum)

• At least 6 months of BPO or customer service experience

•...