Nonvoice Call Center Agent - Newbie Friendly

What's in it for you?

• Competitive Salary packages
• HMO on the first day
• performance-based incentives
• Allowance
• Bonuses

Job Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and elevate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Job Qualifications:

• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirable but not mandatory.
• Able to work on-site..
• Amenable to attending an on...