Northern Suburbs

Technical Service Manager

Our client, an established specialist in innovative food display and gastronomic equipment, is looking for a hands‑on, solutions‑driven Technical Service Manager to build and lead their national service and installation infrastructure from the ground up.

Key responsibilities include:

• Develop a national network of skilled installers and technical service partners.
• Train partners and staff on proper installation and service standards.
• Establish service processes, documentation, and escalation workflows.
• Track service performance, resolve issues, and drive continuous improvement.
• Represent technical services in client meetings and negotiations.

Required qualifications and experience:

• Strong technical background in food service equipment, refrigeration, kitchen systems, or similar.
• Experience managing spare parts and service inventory.