Norwegian Speaking Marketplace Customer Representative -Remote in Greece

Patrique Mercier Recruitment FR is excited to invite applications for the role of Norwegian Speaking Marketplace Customer Representative. This position is essential for ensuring our Norwegian-speaking customers receive outstanding support and assistance while utilizing our marketplace services.

Responsibilities

• Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat communications.
• Assist customers in navigating the marketplace, providing information on products, prices, and order tracking.
• Effectively address and resolve customer inquiries and issues to guarantee satisfaction.
• Document customer interactions in our CRM system to maintain accurate records.
• Collaborate with other internal teams to share customer feedback and drive improvements in service quality.
• Stay informed about marketplace updates, product information, and promotional offers to assist customers promptly.
...