Nurse - Medical Information Specialist

The Medical Information Specialist position is part of ProPharma’s Medical Information Contact Center. The role follows all relevant regulations, industry standards, and client and internal policies relating to medical information, adverse event collection and documentation, special situation events, and product complaints.

Essential Functions

• Medical Information Service Delivery
• Respond to unsolicited requests for medical and safety information from consumers, healthcare professionals, and other external customers via telephone, website/email, letter, fax, and scientific meetings on behalf of ProPharma’s pharmaceutical clients.
• Provide labelled and unlabelled medical and safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma internal policies and procedures.
• Accurately identify, document, and report adverse events, pregnancy reports, special situation events, and ...