Ocr Shift Supervisor (Bogotá)

Leading the Charge in Live Casino Operations as a Control Room Shift Supervisor with Unmatched Precision

Main Responsibilities

• Maintaining the relationship with internal and external clients (staff, operators, player)
• Respecting and maintaining the game standards imposed by the company
• Active contribution to the company’s development
• Collaboration and cooperation Operational activities
• Offers support to the players when is the case or if they ask for guidance
• Assures that the staff interacts with the players and offers them an attractive and entertaining game environment
• Coordinates the staff under his/her supervision: Ensures an optimal number of employees on shift
• Monitors the assignment at the tables, rotations and breaks
• Periodically staff assesments
• Ensures that all the company’s procedures and standards are respected by the employees
• Offers a professional work en...