Office Manager/Director of First Impressions

Description
We are looking for an experienced, relationship-focused individual to lead a premium client experience in Cleveland, Ohio. This position blends front-of-office coordination, event support, and prospect engagement to ensure every interaction reflects exceptional service and discretion. The ideal candidate is highly organized, confident in a client-facing setting, and motivated to strengthen the overall experience for both visitors and prospective clients. This opportunity offers the ability to work from home on Fridays once trained.


Responsibilities:

• Welcome clients and prospective clients with care, guide them through the office experience, and create a strong first impression from arrival through departure.

• Oversee the daily flow of the office by preparing meeting spaces, coordinating schedules, and helping client appointments run smoothly and efficiently.

• Support conversations with prospective clients by maintaining res...