Opportunity Description
On-Line Tool Support Professional
Work Arrangement
Position Overview
Key Responsibilities
Location: Minneapolis, MN
Pay Rate: $20.80/hour
Employment Type: 6-Month Contract-to-Hire
Work Arrangement
- Training: 100% onsite (Monday–Friday)
- Post-Training: 4 days onsite / 1 day remote
Position Overview
The On-Line Tool Support Professional serves as the first point of contact for clients and advisors needing assistance with web-based tools. This role combines customer service and technical support in a high-volume contact center environment.
The ideal candidate is personable, adaptable, and customer-focused, with the ability to troubleshoot issues and clearly communicate solutions.
Key Responsibilities
- Provid...
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