Opportunity Description
Key Responsibilities:
- Manage and supervise overall site operations including kitchen, counter, and service teams.
- Coordinate with client representatives for feedback, issue resolution, and operational improvements.
- Ensure food quality, hygiene standards, and safety protocols are consistently maintained.
- Monitor daily sales, inventory, and wastage control.
- Ensure timely onboarding, training, and scheduling of ground staff.
- Oversee vendor performance, food counters, and billing processes via GoKhana’s digital systems.
- Drive customer satisfaction through quick response to grievances and continuous service enhancement.
- Maintain site documentation including attendance, stock records, incident reports, etc.
Requirements:
- Graduate in Hospitality, Hotel Management, or related field preferred.
- 2–5 years of experience in operations, preferably in F&B, QSR, or hos...