Online Support Executive

Are you passionate about providing excellent administrative and business development support to our E-Commerce sales team? Do you have a keen eye for ensuring accurate record keeping and assisting the sales team to maximise the daily opportunities? We have a fantastic opportunity for an Online Support Executive to join our E-Commerce sales team as maternity cover. Based at our cutting-edge Head Office in The Mailbox, Birmingham, this full-time, fixed-term role means you’ll be supporting our team to ensure our clients receive the highest level of personalised service.

What The Role Requires:

• Accurately process client orders promptly to support timely and accurate monthly financial reporting.

• Oversee the full order journey from initial purchase to final delivery, including receipt creation, balance payments, and gallery delivery updates.

• Maintain accurate and compliant records for order dispatch, collections, and client qualification in accordan...