Onsite IT Support Technician — Client-Facing

To provide professional onsite IT support to clients, ensuring efficient resolution of technical issues, reliable system performance, and high levels of customer satisfaction. The role focuses on end-user support, software application support, IT administration, device support, installations, and general infrastructure support within a client-facing environment.

The successful candidate must be technically strong, client-focused, well presented, and comfortable working directly at client sites on a daily basis.

Key Responsibilities IT Support & End-User Assistance

• Provide onsite technical support to clients for hardware, software, connectivity, and device-related issues
• Troubleshoot and resolve desktop, laptop, printer, tablet, and peripheral issues
• Support and maintain Windows operating systems and Microsoft Office applications
• Troubleshoot and support Android and iOS tablets, including setup, connectivity, applicatio...