Onsite QA Leader: Process Excellence & Client Insights

A staffing solutions company is seeking a Quality Assurance Manager for its Alabang location. The role involves ensuring adherence to quality frameworks, deploying process verification methods, and engaging clients with performance reporting. The ideal candidate will have a minimum of 6 years' experience in Quality, at least 8 years in a BPO environment, and strong people management skills. Effective communication with senior executives is essential for this position.
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