Onsite UK Banking QA Analyst - Data & Call Quality

A recruitment firm is looking for a Quality Analyst for a UK Financial Collections account in Quezon City. The role entails auditing calls, conducting root cause analysis, and providing feedback to agents while ensuring compliance with financial regulations. Candidates should possess a Bachelor's Degree and have a minimum of 2 years’ experience in banking operations along with a solid understanding of quality methodologies. Competitive salary package offered based on experience.,
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