Onsite Workforce Analyst: Real-Time Forecasting & Insights

A leading service company in Metro Manila is seeking a Workforce Analyst responsible for developing forecasts and scheduling that balances customer requirements. The ideal candidate will have a Bachelor’s Degree and at least one year of experience in a call center environment, demonstrating strong analytical skills and excellent communication abilities. This on-site role also involves ensuring compliance with IMS and ISO standards. Competitive salary and real-time operations.
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