Operation Manager

Hire Resolves client is looking for a Operation Manager to join their team in Yzerfontein, Cape Town.

Responsibilities

• Oversee and support the event manager, part‑time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
• Foster a collaborative, motivated, and customer‑focused team culture.
• Manage team schedules, recruitment, training, and performance evaluations.
• Oversee daily operations, ensuring smooth functioning across all departments.
• Maintain high standards of cleanliness, safety, and guest satisfaction.
• Manage vendor and supplier relationships to ensure consistent quality and service.
• Work closely with the event manager to ensure flawless execution of events.
• Address guest inquiries and resolve issues promptly and professionally.
• Assist with event planning and logistics as needed.
• Manage budgets, track expenses, and...